You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Contacts´s report captured by agent

edited Apr 5, 2017 4:27PM in Reporting & Analytics for B2C Service 3 comments

Content

Hi! Good morning, I´m generating a report that shows me the number of records that each agent makes, In my report musthave the total of the records captured in one day each agent.  In each captured contact object  has the tab Audit Log and shows when, what and who performed the capture,I need to know in which table that information is stored and filter it and get what I need. Could you help me? Please

Version

Oracle Service Cloud

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!