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assigned to queue by date

Received Response
edited Jun 16, 2015 3:44PM in Reporting & Analytics for B2C Service 4 comments


I need to report on the incidents assigned to a queue by date, is this possible?  I know I can see what queue the incident is currently assigned to or at the time of creation.  What I am looking to do is report by day and see what incidents were assigned to a particular queue.  

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