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Audit Report for Use By Agent — Cloud Customer Connect
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Audit Report for Use By Agent

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edited Jul 1, 2015 11:39PM in Reporting & Analytics for B2C Service 2 comments

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Hello,

I know it may sound a bit "untrusting", but is there a way to audit a report to see which agents are running it?  We'd like to be able to view how often and which agents are running the Chat Transcripts report.

Thanks,

Nick

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