You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Queued Incidents of LoggedIn Agent

edited May 2, 2017 12:50PM in Reporting & Analytics for B2C Service 3 comments

Content

Hi All,

How can we design a report for an agent that shows only those incidents who are in a queue that is assigned to that logined agent's profile ?

 

Thanks and Regards,

Ali Raza

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!