Is it possible to only show email conversation in a subview or panel?
Summary:
Is it possible to only show email conversation in a subview or panel?
Content (please ensure you mask any confidential information):
On activities panel, we can see all the all the activities which is been associated with the case. When we click on View all activities and after from search bar click on "filter messages" then it will only show you the email conversations. Do we have any way we can directly trigger this API using some custom smart action and adding action chain?
Version (include the version you are using, if applicable):
24D
Code Snippet (add any code snippets that support your topic, if applicable):
0