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AI Assist in Order Management option got Disabled

edited Feb 10, 2025 4:08PM in Order Management 1 comment

We were able to work with AI Assists 'Generate sales order change comments' & 'Generate sales order acknowledgement' in Order Management in our instances last week.

For Change Order comment

The AI assist option is moved from 'General' to 'Comment' this week

AI assist is not showing as enabled.

For Sales order acknowledgement also, the option 'AI Assist' is not visible.

We can find the upgrade happen now to 25A in these instances

Is there any separate step required to enable AI assist in Order Management now.

(E,g : In Product data Hub, it was mentioned to raise an SR to enable the AI assist generating Item Formatted Description. Please let us know if similar is case for OM also)

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