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Next Generation Supplier Registration Access Code Email not coming from seeded OTBI

edited Feb 21, 2025 1:30PM in Supplier Management 4 comments

Hi,

When a Supplier registers using the Redwood Register Using the Next Generation Supplier Self-Service Registration, as the requester, you enter your email to receive a one-time access code, which is used to start the supplier registration.

That email containing the code is not coming from the seeded OTBI location, nor a custom folder, I am puzzled where is it coming from.

Is there a configuration task, or BPM worklist where this email is coming from?

This is the seeded:

This is what I am getting:

Thanks a lot,

Luis Alvarado

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