Highlight current asset within an incident when contact has multiple assets.
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I am trying to highlight the asset that is assigned to the current incident when the contact has multiple assets.
We have many contact records that have multiple assets which makes it unclear which asset has the problem within an incident.
I have a report nested in the workspace to call the assets by contact.
I have tried making an exception within the report to highlight the appropriate asset, but it highlights all of the assets instead.
Asset for this incident if(incidents.asset_id=assets.asset_id, 1, 0) equals 1 Entire Row
I have included a copy of the report definition. Does anyone have any idea how to accomplish this?
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