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Are the new AI services of Fusion Cloud on Redwood also available in Siebel CRM?

in Fusion Service 2 comments

Summary:

Are the new AI services of Fusion Cloud on Redwood also available in Siebel CRM?

Content (please ensure you mask any confidential information):

The said features of Redwood UI like auto creation of SR based on the chat conversation, or the ones in the list below, are available in Siebel CRM as well, ootb? If not, then what is the roadmap for the same?

Please also share if there's is any documentation available on how to configure some of these ootb AI services / features for Siebel CRM for a customer in their context?

Version (include the version you are using, if applicable):

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