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How do I close or delete Pending Action Items that suspend coverage and are past due

edited Mar 5, 2025 6:04PM in Benefits 5 comments

Summary:

I have several Pending Action Items related to Enrollment & Benefit Certifications. The certifications are set up with Interim and Suspension rules. Now that the due date to supply the documentation has passed, how do I close out the pending action items?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

25A (11.13.25.01.0)



Code Snippet (add any code snippets that support your topic, if applicable):

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