Employee name does not appear when upload and validate program is run. What set up could be missing?

Summary:

We have the corp card setup in place and we have the VISA card transaction file available to upload. However, when we run the Upload ad validate program the employee names do not come up for the unassigned cards. We could manually assign the cards but for that we need to be able to view the employee name.

Is there any specific setup that I could be missing?

You help is greatly appreciated.

Thanks,

Shriya

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