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approvals work area - requisition not showing

Summary:

are there any processes that need to run on a regular basis to keep the Approvals work area up to date / refresh it ? we can see requisitions pending in the bell icon / the worklist but they are not showing in the approvals work area.

we have already run the Create Search Index for Worklist scheduled process

Content (please ensure you mask any confidential information):

my tasks in the BPM worklist:


Version (include the version you are using, if applicable):


25A


Code Snippet (add any code snippets that support your topic, if applicable):

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