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How do I turn of the automation of bar charts when the dashboard is refreshed?

edited Mar 26, 2025 2:32PM in Reporting & Analytics for B2C Service 1 comment

Summary:

Hello!

Ever since the BUI update 3.25.03.03-b0001 our reports and dashboards containing charts are being "reloaded" when refreshed.
I believe it's this change that has caused this: "BUI reports will render charts with a small animation to provide a modern look and feel."

Content (please ensure you mask any confidential information):

How do we turn this off? The reason is that we have multiple reports that are being presented on screens around the office and these reports get refreshed every 5 seconds so it's very distracting for our staff so see the animation

Thank you

Version (include the version you are using, if applicable):

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