How to Use the CX Extension Generator in Fusion Service Redwood that opens a Separate Browser Tab

Core Service objects like work orders, tasks, and milestones open within the console (in-app tabs) to create a seamless experience for multi-tasking users. However, we recognize that some customers may want to use the CX Extension Generator to integrate Fusion Service with Sales. This how-to guide walks you through opening CX Extension Generator pages within Fusion Service Redwood.

✋ Before you go further:

The UI follows the CX Sales paradigm, meaning it will open in a new browser tab when accessed from a Service Center page. To open pages within the service console as an in-app tab, a different approach leveraging Visual Builder Studio components is required for generating this UI content.