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Chat not Assigned a Group - "No Value" — Cloud Customer Connect

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Chat not Assigned a Group - "No Value"

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Nov 3, 2015 6:32PM edited Nov 3, 2015 6:32PM in Reporting & Analytics for B2C Service 1 comment

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Hello,

Is anyone able to explain how a chat gets reported without a group? (see "No Value" below)

Thanks,

Nick

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