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Joining Prod-Cat mapping in report with Answers table

Received Response
edited Nov 17, 2015 12:59AM in Reporting & Analytics for B2C Service 5 comments


I have a basic Answers report showing a range answers' selected products and categories. However, I only want the categories mapped to one product to appear in the report.

The basic Answers table presents all categories, regardless of the mapping assigned in Configuration > Service > Products/Categories/Dispositions.

I thought to join a table that will allow this specification to work, but I haven't found such a table.

How can I make a report show categories only related to a specific product?


November 2014

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