You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Report for Total Email and Chat Incident Completed by Interval

Accepted answer
24
Views
2
Comments
edited Oct 4, 2016 3:47PM in Reporting & Analytics for B2C Service 2 comments

Content

i am  looking for a report that will show me the total incidents completed per agent by a date range for email, and chat, which includes Custom Contact Field. i tried many ways but did not get the correct result.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!