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Approver's Notification brings out (0.00 USD)?

in Purchasing 2 comments

Summary:

Approver's Notification brings out (0.00 USD)?

Content (please ensure you mask any confidential information):

Hi Experts,

Would like to reach out to you on how to have the conversion applied on approver's notification.
Please refer to our case, that we have a PO created in HKD, while the legal entity's currency is configured to USD; thus, a conversion rate (User Type) is configured to 0.13. Meaning that for this PO, it's 1000.00 HKD paid to supplier and it's equal to 130 USD.
However, when the approver's preference currency is set to USD as well, the approval notification does not have the conversion applied, it's showing 1000 HKD (

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