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Report about Incidents closed by system

edited Jan 13, 2016 5:23PM in Reporting & Analytics for B2C Service 2 comments

Content

Hi all!

I would like to know, if the possible create a report where I can see incidents which were closed by system.
Before, the rule "if status = waiting, the incident closed in 2 days after the creation date" today, this rule was disabled.

Thanks!

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