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Make searches smarter, ability to search part words?

Accepted answer
edited Jan 14, 2016 10:08AM in Reporting & Analytics for B2C Service 6 comments


Hi all,

Is there a way to improve search functionality across contacts and assets?

As an example, if I have an asset of "Blue Laptop", I have to enter this exact phrase before any results are shown to me. I would like to be able to search for "Blue" on its own, and the results will show the above. Or for example I would like to search for "Lapt" and it will also show the blue laptop as a search result.

Is there any way I can do this please?



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