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Manager Reports

edited Jan 20, 2016 10:30AM in Reporting & Analytics for B2C Service 1 comment

Content

Dear Experts,

I have set the agent hierarchy as : Manager 1 -> Manager 2 -> Agent1, Agent2

When I open any of the standard managerial reports(say opportunity report), it includes the details for the agents who are not in the reporting hierarchy of the manager as well. Please assist where am I going wrong.

Regards

Navin Jose

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