How to Add exception based below condition
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Hello Team,
Finding difficulty to write correct syntax during creation of exception. Color indication should be showed based on the below condition.
If incident created between 0-8 Hours color should "GREEN" and when incident created between 8-16 hour than color should be "YELLO" and when incident created between 16-24 hours color should be "RED" but priority is "NORMAL"
If incident created between 0-2 Hours color should "GREEN" and when incident created between 2-4 hour than color should be "YELLO" and when incident created between 4-8 hours color should be "RED" but priority is "Urgent"
Please refer the screen shot you will have complete idea what exactly I am looking for.
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