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Locked and Active Accounts Notification via Email

edited Feb 3, 2016 10:56AM in Reporting & Analytics for B2C Service 2 comments

Content

Hello,

Is there a way in Oracle RN system so set a notification via email for the situations when the active Agents account are more than 5 established? I mean if the number of active agents accounts is higher that the established number we get billed for extra licenses.

I was thinking more like "if the count of unlocked account > 5 then send a notification via email"..

Please help me out.

Thank you,
Mirela.

Version

February 2015 version
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