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Inconsistency in Redwood Balance by Date and Balance Results Screens

in Payroll and Global Payroll Interface (GPI) 1 comment

After enabling the profile option ORA_PAY_PROCESS_RESULT_PAGES_FOR_PERSON_REDWOOD_ENABLED, the Balance by Date and Balance Results screens for a person are not functioning consistently.

Example: Use balance by date to search Taxable Pay balance from previous month. Now update the balance name to retrieve a pension scheme eligible compensation balance instead. The results do not refresh, and clicking into a dimension value shows 'Taxable Pay' as the balance name, even though a fresh search has been carried out.

Similarly, changing the date is not consistently updating the search results. Has anyone encountered this issue?

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