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calculate the time difference between two dates

edited Feb 11, 2016 7:53PM in Reporting & Analytics for B2C Service 7 comments

Content

Hello Team,

How can I calculate the time difference between two dates. (Incidents.closed and incidents.created)

I want the time in this format 'HH MI SS' . I mean how many hours, minutes, second agents has taken to solve the incident since incident get created. Please help me with correct syntax. 

Regards,

Vikash 

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