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How to measure proactive offers stats grouped by rule name (from Engagment Engine)?

edited Feb 22, 2016 11:50PM in Reporting & Analytics for B2C Service 3 comments

Content

I want to measure the effectiveness of my various rules, each of which launch Syndicated Proactive Chats (SPAC) via Engagement engine (EE).

I can measure the overall effectiveness via the Proactive Offer Stats report, which pulls data from the widget_stats table, but I don't see how to get the stats separated by my different rules in EE.

I tried the clickstream table, but I don't see any of my syndicated chat info in that table, even though I see the data flowing via the 1x1 pixel image to rnengage.com on my (syndicated) pages.

Has anyone tried this? Ideas on where to start would be much appreciated.

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