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Unable to Update dependents Gender

edited Apr 21, 2025 2:57PM in Benefits 2 comments

Summary:

We are currently using Redwood. Employees have added dependents, but did not specify their gender at the time of entry. They now want to update the gender information; however, the option to do so is not available.

Navigation: Me → Benefits → Before You Enroll → My Contacts → [Select a Contact]

At this point, there is no option to update the Gender of the dependent. Could you please advise on how to enable this functionality?

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