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How to Report on Organization Heirarchy

edited Mar 24, 2016 2:50PM in Reporting & Analytics for B2C Service 7 comments

Content

Morning everyone!

I need to know how I can easily create a report based off of one clients Hierarchy. I have one major client which we will be assisting many of there clients. I have them all listed under the main org's umbrella however I'm not sure hot to report on all the companies under that umbrella. I need to know how many incidents these smaller clients are submitting so ideally the report would look like this. Thanks for any help provided!

ACME CORP (Main Org)

                     Incidents

Company 1          4

Company 2          5

Company 3          8

Version

Service Cloud
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