You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Workspace/Workflow Usage by Profile - Analytics Cookbook Recipe

edited Apr 29, 2020 5:12PM in Reporting & Analytics for B2C Service 4 comments

Content

 

 

Workspace/Workflow Usage by Profile

 

 

 

 

Find Out Who is Using What

 

 

 

 

Author: Levi D

Oracle Service Cloud Support

 

 

 

 

Difficulty rating:   (Intermediate)

 

 

 

 

Target persona: Site Administrator

 

 

 

 

Ingredients:

 

 

 

 

11 Columns (10 are directly output, 1 has an interesting mix of nested IF() and concat() statements)

 

 

 

 

5 Tables (The same table is used in 3 different places)

 

 

 

 

1 Filter

 

 

 

 

Overall description/purpose: Provides details of a given Workspace/Workflow (WS/WF) and the profiles that utilize the WS/WF.  NOTE: This is meant for custom WS/WFs only.

 

 

 

 

Use case being served: As a site administrator it is important to know who is utilizing which WS/WF.  This is valuable information when creating new, editing, or deleting a given WS/WF.  The output of the “Profiles as” columns will tell you which profiles utilize a given WS/WF.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!