You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Multiple charts in one dashboard

Accepted answer
36
Views
1
Comments
edited May 2, 2016 9:19PM in Reporting & Analytics for B2C Service 1 comment

Content

I'm trying to create a dashboard that has "Incidents by category" with a separate graph for each of our offices (each office is a queue).  To start off, I create a separate copy of the "Incidents by category" report for each queue and set the parameters to show just that queue.  Then, I created a new Dashboard and threw all of those individual reports into it, to create a larger dashboard with 10 graphs; one graph for each queue. The problem is that when I view the dashboard, all of the graphs are using the parameters (really just the queue) from

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!