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Month wise incident report

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edited May 20, 2016 11:25AM in Reporting & Analytics for B2C Service 5 comments

Content

HI,

I would like to create the schedule report for month wise for last one year. The columns are no.of created incident,no. of pending incident and no. of closed incident. Kindly let us know how we can build the report in below format. 

Month Created Pending Closed
Jan-2016  10 5 3
Feb-2016 14
 
10 8

 

Version

Service cloud Feb 2016

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