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Reporting on incidents that were closed with an Answer.

edited May 24, 2016 10:52PM in Reporting & Analytics for B2C Service 4 comments

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I would like to report on closed incidents that with answers associated with them.  I'm trying to report on an internal answer usage goal, the goal is to have 85% of all closed cases include an answer doc.The problem is that I can't seem to find any fields that store the Answer / Incident info.  Any help will be greatly appreciated.

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