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I receive empty reports by email

edited May 26, 2016 1:05PM in Reporting & Analytics for B2C Service 2 comments

Content

Hi there,

I have scheduled an automatic report sending by email. But when I receive the report by email, I get it empty  : I only have the columns names, but no data below (see attachment). For your information I copied the standard reports \Public Reports\Deprecated\Service\Answers - Target for links.

I have selected the "HTML Email (Images/Charts sent in email)" option into the "Run report as" field.

Can you please help and tell me what I did wrong?

Thank you for your help !

Dianie

 

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