You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

AAQ SmartAssistant proposals in a report

edited May 29, 2016 11:10PM in Reporting & Analytics for B2C Service 2 comments

Content

Hi again,

Is there a report that gives for each incidents submitted through the "Ask a question" form the list of the 5 answers proposed by the smartassistant ? If not, what would be the variable to select if i want to get these information in a customised report?

Many thanks!

Dianie

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!