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Reporting on articles that reference a specific word

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edited Jun 15, 2016 5:09PM in Reporting & Analytics for B2C Service 3 comments

Content

Hello Everyone!

Does anyone know if there's a way to run a report that will give a list of all answers that contain an exact word within the Content section of the Answer? I tried to create a custom report, but there didn't seem to be anything in the Data Dictionary that appeared to fit that as a filter.

Thank you for your time!

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Service Cloud

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