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Question about Bulk Changes

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edited Jun 30, 2016 3:03PM in Reporting & Analytics for B2C Service 1 comment

Content

Morning everyone!

Is there a way to make a mass change to a list of contacts withing organizations in RN? I have around 2,300 contacts that I need to "disable" so that they are no longer able to submit tickets. I believe I would need to adjust the contact type to show "Admin-Disabled" correct?

Is there way to disable a large group of contacts like this at once? Screenshot attached

Thank you!

Version

Service Cloud

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