RSSP - Request for information status not visible to Requester
Summary:
When an Approver sends back a Request for Information, then the Requester usually gets an email. But the Requisition status should change as it is no longer Pending Approval until the Information has been provided, and details should be in the document history.
Content (please ensure you mask any confidential information):
Approver Asks for more Information
Requester view from Self-Service Procurement
This is NOT Pending Approval as Information has been Requested, so it cannot be Approved.
My Requisitions View
Again, states Pending Approval
Document History View
There is NO record of Information being Requested
Version (include the version you are using, if applicable):
0