What's new in Customer Journeys?

Connect and learn more! ×
System Solved Incident Report — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

System Solved Incident Report

Received Response
edited Jul 1, 2016 4:39PM in Reporting & Analytics for B2C Service 1 comment


Is there a report in existence or a good one to modify that will pull all incidents solved by the system? For example the system changes a status to solved due to not receiving  a response from the customer is there a way to track when this is happening?

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!