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Incidents created from a mobile device

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edited May 3, 2012 11:02AM in Reporting & Analytics for B2C Service 3 comments

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Hi guys,

 

i would like to report incidents, that are only created from a mobile device. Can anyone help me with this one?

The reason is to see how many of our customers actualy use their smartphones to write us an email over the mobile customer portal.

 

Thanks for your help!

 

Regards,

Julian

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