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Showing the output of a date field + a delta

edited Jul 14, 2016 12:45PM in Reporting & Analytics for B2C Service 1 comment

Content

Hi

We are wondering it is possible to show in a report column the incident last responded date (incidents.last_resp + the SLA resolution delta (incidents.sla_rsln_delta) and output as a future date ?

i.e 27/01/2016 08:00:00 + 240 mins output = 27/01/2016 12:00:00

We have tried all sorts and cannot seem to get it to work

Is this possible ?

Thanks

Nigel

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