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Weekend Performance - Email the Report!!!

edited Jul 25, 2016 7:02PM in Reporting & Analytics for B2C Service 2 comments

Content




Awesome report by Bastiaan van der Kooij




Title:


Incident Transaction Counts (Multiple Transaction Types) - Analytics Cookbook Recipe



I created this on our side and my boss loved it. What's the easiest way to get this report to run over just the weekends so on Monday's (we as management) can see how the weekend workers performed? I know how to schedule a report however I don't know how to get it to run for weekends and report that Monday mornings.



https://cloudcustomerconnect.oracle.com/posts/42317909a8



 




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