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Can we report on Answers Viewed by Keyword Search?

edited Jul 25, 2017 9:16PM in Reporting & Analytics for B2C Service 2 comments

Content

We're looking for a report that will show Answers Viewed based on Keyword Searches.  

So for example, if the search was "returns,"  and let's say I get 50 answers in the search results... Is there a way to see which of those 50 answers are viewed the most when that keyword was used?
 

Version

Customer Portal

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