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Chat Summary Recipe with 30 minute intervals

edited Jul 26, 2017 2:51AM in Reporting & Analytics for B2C Service

Content

Hi all - 



We're using the recipe located here: https://cloudcustomerconnect.oracle.com/posts/df92150e62 but we need the reports listed in a 30-minute interval. I can't seem to figure out how to accomplish that. Can anyone point me in the right direction?

Version

OSC 11.16
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