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Validation Rule on Redwood Benefits Contact Pages

edited Jun 2, 2025 11:35AM in Benefits

Hi All,

We have requirement that system should allow to change only below relationship type for existing contact from Benefits Self Service area –

  1. ‘Spouse’ to ‘Ex-Spouse’
  2. ‘Child’ to ‘Step child’

If employee trying to change relationship type from Spouse to any other relationship type than Ex-Spouse, then it should throw an error (same rule for existing Child). 

This validation is working for the ‘Family and Emergency Contact’ Redwood page from Core HR but it’s not working for Benefits page even we use the same logic.

Contact Page is available from below navigations –

Me > Benefits > Before you Enroll

Me > Benefits > Report Life Event

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