Exception email trigger when incident enters queue

Content

Hi everyone, happy Friday 

I am looking for a solution where an email notification is triggered in real-time whenever an incident enters a queue.

e.g. incident 170825-000001 is currently sat in queue A

Agent presses a button in the Workspace with a rule that moves the incident to Queue B. The movement of the incident between queues is conducted by a simple workspace rule - it is not in the business rules section.

I would would then like an email to be triggered to a group of email addresses to notify that an incident has just entered the queue - attention required.