Custom Report to Save CC from Mail Headers

Content

Hi,

We would like to start storing the email addresses in the CC field (if any) when incidents are created via email. I was able to determine that this information is stored in the threads.mail_hdr field. So far so good. Now, when trying to use a custom script I am unable to make a regex sift through the headers to give the CC fields. The puzzling part is that this seems to work when I replicate the data in a regular PHP file outside of Oracle. Do you see anything wrong in the code below? Is there a way to check