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chat_launch page hit count

edited Sep 13, 2017 2:56PM in Reporting & Analytics for B2C Service 2 comments

Content

Hello -

We are trying to put together a report that will show us how many people land on our chat_launch page after hours.  We have tried using the page summary report - but when we try to filter by hour range, anything below 24 hours shows us no data. 

Our chat page is not available after business hours, but we have a direct link within a software that our customers can still get access to the chat_launch page and land on that page.  We are wanting to see the possibility of extending our chat hours, so we would like to know how many hits we get on that page after our business hours have ended.  

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