Issue with Inactive Employee’s Corporate Card Transactions Not Attaching to Expense Report
We are encountering an issue with corporate card transactions for an employee who has been inactive since 2022. The transactions in question date back to 2021.
One of the transactions was initially deducted twice and later reversed. In the corporate card statement, these transactions appear under two different vendor names: walmart.com AZ and walmart.com AU (total of 4 transactions).
The business processed an expense report for the correct vendor (Walmart AZ) and integrated it into the Payables work area. To balance the duplicate transactions, a separate line was created manually. However, the Walmart AU transactions are still showing as "Not attached to report"
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