Number of Incidents with Responses
Content
I've been reporting on response time and incidents with responses (response being when the initial response email is sent). We have changed our reporting methodology slightly to include a field capturing responded by phone. The field time stamps when another field is chosen as a yes. The below expression is what I currently use to count how many incidents had responses and am looking to change it to:
Count if inc_performance.intv_type=1 or if dt_phone_response is not null(blank)
current: count(if(inc_performance.intv_type=1,'Y'))
Can anyone assist in this? Thanks! Vanessa
Code Snippet
Tagged:
0