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How to handle Custom reports in CPM?

edited Oct 9, 2017 9:32AM in Reporting & Analytics for B2C Service 2 comments

Content

Hi All,

Is there any way to handle custom reports in CPM? When I query with the report ID am getting only the ID, Name, Created and Updated time. How to get the actual results in that report?

Please help me with the sample code. 

My Scenario:

I have to pass incident ID as a filter in the report level, based on the result a custom object record needs to be inserted simultaneously an email to be trigger to the customer.

Thanks,

S.Saravanan

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